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I wanted to address and provide clarity on two significant incidents that occurred today, affecting our services.
Filesystem Corruption on Balancer: Earlier today, we encountered an issue where something corrupted the filesystem on one of our servers. This resulted in intermittent uptime and downtime, causing unpredictability in our service availability.
Complications Following an OS Upgrade on the App Server: Following closely on the heels of the first issue, we experienced complications due to a borked upgrade to the operating system on our older server. This situation required immediate and major intervention to prevent further disruption.
These back-to-back incidents underline the precarious nature of our current server infrastructure and highlight the urgent need for us to transition to a new server setup. I want to assure you that the move to a new infrastructure is underway. While we have not fully completed the setup of the new infrastructure, I am pleased to report that we are close to finalizing it.
I understand the frustration and inconvenience caused by today's incidents. Please know that we are working diligently to not only address these immediate issues but also to prevent such occurrences in the future by moving to a more robust and reliable server infrastructure.
Checkmate
Filesystem Corruption on Balancer: Earlier today, we encountered an issue where something corrupted the filesystem on one of our servers. This resulted in intermittent uptime and downtime, causing unpredictability in our service availability.
Complications Following an OS Upgrade on the App Server: Following closely on the heels of the first issue, we experienced complications due to a borked upgrade to the operating system on our older server. This situation required immediate and major intervention to prevent further disruption.
These back-to-back incidents underline the precarious nature of our current server infrastructure and highlight the urgent need for us to transition to a new server setup. I want to assure you that the move to a new infrastructure is underway. While we have not fully completed the setup of the new infrastructure, I am pleased to report that we are close to finalizing it.
I understand the frustration and inconvenience caused by today's incidents. Please know that we are working diligently to not only address these immediate issues but also to prevent such occurrences in the future by moving to a more robust and reliable server infrastructure.